New Client Info

Contact the therapist you would like to see by phone to schedule an appointment. Therapists’ numbers are listed on their individual pages, under Who We Are. You may also call 404-321-4954 to get the same information. Leave a message, including your name, phone numbers, and best times to reach you within usual business hours. Your call will be returned as soon as possible, and an appointment will be scheduled. If necessary, your therapist will assist you in finding additional referrals that meet your needs. Once you have scheduled an appointment, please download the New Client Information Form linked below. You can save time if you fill it out at home and bring it with you to your first appointment. If you are unable to fill out the form in advance, we suggest you arrive at least 15 – 20 minutes prior to your appointment so you can complete them before you see your therapist.

Files for downloading Links
New Client Information Form Download

About Insurance

  • Your psychotherapist at MPA will provide you with a receipt if you choose to file a claim with your insurance company. Although MPA does not bill for insurance, many insurance companies will reimburse you for out-of-network services.
  • If you have one, you may also opt to use your Health Care Reimbursement or Flex Spending Account. The first step is to check with your insurance company and ask the following:
    1. Are out of network providers covered? If yes, is the type of license my therapist has eligible for coverage under my plan? (Some plans only cover certain licenses. Find out what license your therapist has and ask if it is covered (for example, Licensed Professional Counselor (LPC); Licensed Clinical Social Worker (LCSW); Psychologist (PhD); Clinical Nurse Specialist (CS, APRN).
    2. What is my deductible, and is there a separate deductible for mental health services?
    3. Is there an annual maximum limit on coverage? Make a decision about whether you want insurance to cover your expenses. Some people do not mind having a mental health diagnosis on record with their insurance, while others prefer to keep their therapy private. We encourage you to discuss the pros and cons with your therapist if you are unsure. You should be aware that if you plan to file claims, you must be given an appropriate mental health diagnosis by your therapist. If you decide to file insurance, you will pay your therapist at each session, will be given a receipt for the session, and can then file for reimbursement from your insurance. Many clients choose to submit all their claims at the end of each month, but how often you file is up to you. Most insurance companies have a limit as to how much time elapses before a claim is filed, so you should check with your company to find out what that time limit may be.